92prk Privacy Policy

01 Introduction

92prk ("we", "us", "our") is an internationally licensed online gaming platform accessible at 92prk.vip. We are committed to protecting the privacy and personal data of every player and visitor who interacts with our platform, particularly our community of English-speaking Pakistani players across cities like Karachi, Lahore, Islamabad, Faisalabad, and beyond.

This Privacy Policy describes how 92prk collects, processes, stores, and protects your personal data in connection with your use of our website, mobile platform, gaming services, and customer support channels. It applies to all 92prk services and supplements, but does not replace, our Terms & Conditions.

We take our obligations regarding your personal data seriously. Our approach is grounded in the principle that data collection should be purposeful, proportionate, and transparent — and that you, as a 92prk player, should always know what is happening with your information and retain meaningful control over it.

02 Data We Collect

92prk collects personal data across the following categories. We only collect data that is necessary for a defined, legitimate purpose as described in Section 4 of this policy.

2.1 Identity & Registration Data

• Full legal name as it appears on your CNIC (Computerised National Identity Card) or passport;
• Date of birth (to verify you are 21 years of age or older);
• Gender (optional, for personalisation purposes);
• CNIC number or passport number (for KYC verification only);
• Residential address in Pakistan.

2.2 Contact Data

• Email address (primary account communication channel);
• Mobile phone number (for account security and transaction verification);
• City of residence (e.g., Karachi, Lahore, Islamabad — for localisation and compliance purposes).

2.3 Financial Data

• Payment method details — specifically the mobile wallet number (JazzCash, EasyPaisa) or bank account details (HBL, UBL, Meezan Bank) used for deposits and withdrawals;
• Transaction history, including deposit amounts, withdrawal amounts, and dates in PKR;
• Source-of-funds documentation (requested for large transactions as part of our AML obligations).

2.4 Gaming & Behavioural Data

• Game history — titles played, bet amounts, wagering activity, outcomes;
• Session data — login timestamps, session duration, games accessed;
• Responsible gaming tool usage — whether deposit limits, self-exclusion, or cooling-off periods have been activated;
• Bonus and promotion participation history.

2.5 Technical Data

• IP address;
• Device type, operating system, and browser version;
• Unique device identifiers;
• Geolocation data (derived from IP address, not GPS).

2.6 Communications Data

• Records of live chat conversations, email correspondence, and support tickets submitted to 92prk's customer support team;
• Any information you voluntarily share when contacting us, including feedback and complaints.

03 How We Collect Data

92prk collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion on 92prk.vip;
• Automatically — through cookies, server logs, and similar tracking technologies when you browse or use the 92prk platform (see Section 7 for full cookie details);
• From third parties — identity verification providers who assist with KYC checks, payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank) who confirm transaction status, and fraud prevention services that flag suspicious activity patterns.

04 Why We Use Your Data

The table below summarises every purpose for which 92prk processes personal data, together with the category of data involved and the legal basis for processing. We never use your data for any purpose not listed here without first obtaining your explicit consent.

05 Legal Basis for Processing

92prk processes personal data on one or more of the following legal bases, as indicated in the table in Section 4:

• Contract Performance: Processing is necessary to deliver the services you signed up for when you created your 92prk account — including account management, transaction processing, and customer support;
• Legal Obligation: Certain processing activities are required by law, including age verification, KYC/AML checks, and the filing of regulatory reports to our licensing authority;
• Legitimate Interest: 92prk has a legitimate interest in preventing fraud, maintaining platform security, and optimising the gaming experience — provided these interests are not overridden by your rights and freedoms;
• Consent: For optional activities such as marketing communications or enhanced personalisation, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time by contacting support or updating your account preferences.

06 Data Sharing

92prk does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your data with the following categories of recipients, strictly for the purposes described:

6.1 Payment Processors

Transaction data is shared with our payment partners — JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank — solely to facilitate the processing of your deposits and withdrawals. These partners operate under their own privacy policies and are bound by applicable Pakistani financial regulations.

6.2 Identity Verification Providers

To conduct KYC checks, we may share identity documents (such as CNIC copies) with certified third-party identity verification services. These providers are contractually prohibited from using your data for any purpose other than the specific verification task assigned by 92prk.

6.3 Fraud Prevention & Security Services

Technical and behavioural data may be shared with fraud detection partners who help us identify suspicious activity, prevent multi-accounting, and maintain platform integrity. This processing is conducted under the legitimate interest legal basis.

6.4 Regulatory Authorities

92prk is required to share certain player and transaction data with its international licensing authority as part of its ongoing regulatory compliance obligations. We may also be legally required to disclose data to law enforcement agencies in response to valid legal process such as court orders or official regulatory requests.

6.5 Service Providers

We engage trusted third-party service providers for functions such as cloud hosting, email delivery, and analytics. These providers access only the minimum data necessary to perform their contracted services and are bound by strict data processing agreements that prohibit any secondary use of your information.

07 Cookies & Tracking Technologies

92prk uses cookies and similar tracking technologies on 92prk.vip to deliver a functional, personalised, and secure gaming experience. The types of cookies we use are as follows:

• Strictly Necessary Cookies: Required for the platform to function. These enable session management, login authentication, and security features. They cannot be disabled without breaking core platform functionality;
• Functional Cookies: Remember your preferences such as language settings, preferred payment method, and display preferences to personalise your experience across sessions;
• Analytics Cookies: Help us understand how players navigate 92prk — which games are popular, where players encounter difficulties, and how page performance can be improved. Data collected is aggregated and anonymised where possible;
• Security Cookies: Detect and prevent fraudulent activity, multi-accounting, and bot behaviour by fingerprinting session characteristics.

You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will affect your ability to log in and use 92prk. Functional and analytics cookies can be disabled without significantly affecting core platform access.

08 Data Retention

92prk retains personal data for the periods set out below. After these periods, data is securely deleted or anonymised unless a longer retention period is required by applicable law or by our licensing authority.

When a player submits a self-exclusion request, their account is closed and marked as excluded. Core identity and transaction records are retained as required by law, but gaming activity and marketing preferences are archived and no further marketing communications are sent.

09 Data Security

92prk implements a comprehensive set of technical and organisational security measures designed to protect your personal data from unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• TLS Encryption in Transit: All data transmitted between your device and 92prk.vip is encrypted using Transport Layer Security (TLS 1.2 or higher);
• Encryption at Rest: Sensitive data fields — including CNIC numbers, banking details, and authentication credentials — are encrypted at rest using AES-256 or equivalent standards;
• Password Hashing: Passwords are never stored in plain text. They are hashed using a strong, salted one-way hashing algorithm before being stored;
• Two-Factor Authentication (2FA): Available to all players and strongly recommended. Enabling 2FA adds an additional layer of protection to your 92prk account;
• Access Controls: Personal data is accessible to 92prk staff only on a strict need-to-know basis, with role-based access controls and audit logging in place;
• Regular Security Audits: 92prk's platform and data infrastructure are subject to periodic security reviews and vulnerability assessments.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your 92prk account has been compromised, contact our support team immediately via in-platform live chat so that appropriate protective action can be taken without delay.

10 Your Rights Over Your Data

As a 92prk player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team via in-platform live chat or email at [email protected] (plain text — not a clickable link). We will respond within 30 days.

Please note that some rights are subject to limitations. For example, we cannot erase data we are legally required to retain under our AML obligations (such as KYC documents and transaction records for closed accounts). Where a limitation applies, we will explain this clearly in our response to your request.

11 Children & Minors

92prk is strictly an adult platform. You must be at least 21 years of age to register and use 92prk.vip. We do not knowingly collect any personal data from individuals under 21.

As part of our registration process, all players are required to declare that they are 21 or older and to provide date-of-birth information. Where we have reason to suspect that an account holder may be under 21, that account will be suspended pending age verification. If verification confirms the player is under 21, the account will be permanently closed and any funds returned to the payment source after applicable checks.

If you are a parent or guardian and believe that a minor has registered on 92prk using false information, please contact our support team immediately. We take underage access extremely seriously and will act on all such reports without delay.

12 International Data Transfers

92prk operates as an internationally licensed platform. Your personal data may be processed or stored on servers located in jurisdictions outside Pakistan as part of our cloud infrastructure and service provider arrangements. Where such transfers occur, 92prk ensures that adequate safeguards are in place to protect your data, including:

• Contractual data processing agreements with all third-party service providers that include standard data protection clauses;
• Transfer to jurisdictions that maintain data protection standards comparable to those required by our licensing authority;
• Restrictions on further onward transfer of your data by our service providers without our express written authorisation.

Your KYC documents and core identity data are processed by our identity verification providers, who may operate in jurisdictions outside Pakistan. These providers are selected based on their compliance certifications and their contractual commitment to data security.

13 Policy Updates

92prk may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes to applicable law, or updates to our platform's features and services. The effective date at the top of this policy will be updated whenever a new version is published.

For material changes — those that significantly affect how your data is used or your rights over it — we will provide at least seven (7) days' advance notice to registered players via email or an in-platform notification before the changes take effect. Non-material changes (such as corrections to wording or clarifications that do not alter the substance of the policy) may be made without prior notice.

We encourage all 92prk players to review this Privacy Policy periodically. Continued use of the 92prk platform after an updated policy takes effect constitutes acceptance of the revised terms.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that 92prk holds about you, please reach out to our team through the following channels:

• 24/7 Live Chat: Available directly within the 92prk platform after logging in — the fastest channel for urgent queries;
• Email: [email protected] (plain text only — this is not a clickable link).

Our data support team aims to acknowledge all privacy-related email requests within 24 hours and to provide a full response within 30 days. For complex requests involving large volumes of data, we may extend this period by a further 30 days, in which case we will notify you of the extension before the initial 30-day period expires.